Honesty, openness can limit data breach damage

No enterprise wants to admit that its confidential stores of information have been compromised or illegally accessed by online criminals. But as one company has learned, being open about the incident is the best course of action to take. After Lexis Nexis' data reserves were breached, with thousands of customer files illegally accessed, the company says being honest and quickly notifying customers was key to keeping the damage level low. It also learned some good lessons about what kind of security efforts work and which ones don't. For example, if you're relying on passwords, you're bound for trouble, say the company's leaders. Two-factor authentication is a good start, but automated technologies to detect suspicious online activity is even better.

For more on avoiding the data breach nightmare:
- read this article at Computerworld