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Finger-pointing leads to IT failure
It's human nature to pass the buck when things aren't going your way, but doing just that in an IT setting can lead to project delays and system downtime. In fact, the vast majority of IT snafus are caused because staff fail to take responsibility for their actions or volunteer to resolve specific IT issues. Fixing this problem involves improving communication and trust so that all team members feel comfortable sharing information about project status. It's also important to establish clear lines of responsibility. It can also make sense to reorganize internal teams to support business services that stretch across different parts of the IT department rather than focusing on a specific technology.
Learn more about avoiding "passing the buck" syndrome:
- read the article at IT Week




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