Business continuity is not just disaster recovery
The terms "disaster recovery" and "business continuity" are often uttered in the same breath, but they describe very different plans and processes. Disaster recovery focuses on reconnecting to key business systems and services, such as email and customer service applications, but business continuity entails much more, writes Larry Bonfante, CIO of the United States Tennis Association and founder of CIO Bench Coach, LLC.
Business continuity planning is much broader than establishing a way to restore access to your technologies after a disaster, Bonfante writes in a post at CIO Insight. To be prepared to restore business operations, you have to understand how your organization's key processes work, who the stakeholders are and how they would be affected in an emergency.
Developing a business continuity plan involves knowing which key individuals do what, which technologies they have available for working remotely, and how you can communicate with them if catastrophe strikes. Do you have a list of cell phone numbers or home phone numbers? Should you set up a secondary work site, and what technologies would be needed there?
It is also vital to maintain documentation on how the business processes work. Typically, this information is stored in key employees' heads, but in the event they are unavailable, there need to be other avenues to the information.
- see Larry Bonfante's post at CIO Insight