Bringing hidden BYOD costs to light
A BYOD smartphone policy may have a number of business benefits, but saving money generally isn't one of them. With a well-crafted BYOD policy, costs may not be a lot more than they would be with company-supplied phones, but too often these policies fail to prevent hidden costs, reports Tom Kaneshige at CIO magazine.
The biggest hidden cost results from expecting employees "to do the right thing," Kaneshige writes. Too often, employees include family plans on the expense report, upgrade devices, take the maximum data plan available and run up huge data charges when traveling overseas.
Another big hidden cost is rooted in the time and resources it takes to transition to BYOD, which includes transferring liability for a phone from the company to an employee. Supporting the user-owned devices can also be costly.
Without the volume discount companies get when they issue phones, individual employee subscriptions can be very expensive. What's more, the time it takes to process the additional expense reports adds up, and there are the costs involved in training someone to monitor adherence to the BYOD policies.
- see Tom Kaneshige's article at CIO