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Breaking the services support bond
It's easy to get hooked on using outside service providers and consultants. As one expert relates, the opportunity to hand-off a major IT headache to someone else so that you can focus on critical IT infrastructure issues is alluring. But it can prove to be a dangerous business addiction for tech leaders as the dependency tends to grow in both costs and management requirements. Moving away from using third-party providers isn't easy once they're entrenched, but you can make it happen by following 12 steps.
For more on breaking the services bond:
- read this article at CIO Today
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