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Big changes in outsourcing expectations
According to a new report from Gartner Research, IT outsourcing is in a transitional state, with enterprises seeking more customized services while providers are aiming for standardized offerings to keep the cost factor enticing. Another huge trend is that outsourcing is no longer just about getting something done quickly. More organizations are expecting outsourcing efforts to make a business operations impact--to fix an issue within business operations or the infrastructure environment.
For more on how outsourcing expectations are changing:
- read this Q&A over at Optimize
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