ALSO NOTED: What it takes to be an effective CIO; Personality clashes on the job;

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> What it takes to be an effective CIO. Article

> Personality clashes prevent the sharing of information-sharing between departments. Article

> Study: Convergence fears are in decline. Article

> Nearly half of businesses can't quantify the benefits of their outsourcing deals. Article

> Human error to blame for most network availability incidents and security issues. Article

> Combating Denial of Service attacks. Article

> Dirty data costs time and money, study says. Article

> The challenges faced by IT executives. Article

And finally… How technology buyers can get the most value from advisory firms. Column