The goal of cutting costs to improve efficiency and the bottom line may seem to contradict the goal of moving technology ahead and in line with business, but as one CIO explains, it can be done with some strategic planning. The first step is assessing the IT organization's strengths and weaknesses and focusing on the pain points impacting the group's contribution to the business. For Richard Toole, tech leader at PharMerica, that meant revamping the help desk organization. Then he built an architectural team and boosted internal skill sets to move into new technologies that provided the efficiencies he was looking for.

For more on reducing costs and advancing tech:
- read this article at CIO magazine