A document retention program that works

The 2002 Sarbanes-Oxley securities law has meant that CIOs must formalize document retention policies and keep up to date with a growing volume of information. The result has been a constant to struggle to create policies, get cooperation from end users and manage the technology. Members of the CIO Executive Council recently came up with some basic tips on how to handle this situation.

They include properly defining "document'' to include information of all types--electronic or paper, historical or transient business records; clearly stating who and what function is the relevant retention authority for the most widely used categories of documents; and indicating the specific duration of retaining different types of documents.
 
To get more advice:
- see this CIO.com article