A survey by Gartner says IT departments should adapt more quickly to new technologies like social networking software, or end up with large numbers of company employees dissatisfied. The poll of IT professionals at 360 enterprise-sized companies found that as of today, nearly 20 percent believe their users felt the pace of change and the embrace of new technologies to be "too slow," and an additional 15 percent said it was "much too slow."
Gartner said one reason for the dissatisfaction is that IT departments tend to have a "universal, enterprise-wide deployment strategy" that means buying software suites that include many technologies at once instead of individual "best of breed" technologies. The report suggests that such a package strategy is too limiting, and may mean more dissatisfaction in the future.
For more on the survey:
- see this CIO.com article [1]
Links:
[1] http://www.cio.com/article/429313/Gartner_IT_Too_Slow_to_Change_and_Adapt_to_New_Technologies?contentId=429313&slug=&source=nlt_cioinsider