Anthony Melone, Verizon Wireless's chief technology officer, started getting complaints last March from customers about unsolicited text messages that were flooding the network. He and his Verizon tech staff found the messages were coming from someone using email accounts at Microsoft's Internet portal, msn.com--just one recent source of the estimated 1.5 billion unsolicited cell phone text message expected in 2008.
This not only is an issue for CIOs and their IT departments at telecommunications companies, but also for employers who pay the cell phone bills of their workers and may get stuck with unnecessary charges and even bigger problems. Experts say that besides the annoyance and the extra costs, there is a threat of viruses as phones become more like personal computers.
Carriers adjust their spam filters to try and block offending messages, and computer security companies have developed products to help fight mobile phone spam. It might be worth assessing whether this is an issue at your company, and whether it rises to the level where action is needed.
For more on cell phone spam:
- see this New York Times article [1]
Links:
[1] http://www.nytimes.com/2008/05/10/technology/10spam.html?_r=1&8dpc&oref=slogin