According to a new survey conducted on behalf of online learning vendor SkillSoft, 75 percent of technical personnel are unhappy enough to consider quitting. However, another survey, by the Chartered Management Institute, noted that IT managers don't feel they are getting enough opportunities to develop their careers while on the job. In general, IT staff are turned off by jobs that are not fulfilling, challenging or interesting. Turning the situation around means first seeing technical staff as more than just programmers or systems analysts. Instead, expose them to the business and provide adequate motivation by providing training and developing employees so that they can move into different roles in the organization. Also, make sure that IT workers know they are respected and recognized. Training, career development and guidance are ways of demonstrating this.
CIOs can start by creating a competency framework based on their requirements and can then use it to assess their team's expertise. They can then develop a roadmap to build up the skills required to undertake certain roles, broken down by broad IT knowledge, specializations and softer skills.
Learn more about keeping IT staff happy:
- read the article [1] at Computing
ALSO: read this [2] on why IT staff hate their bosses
Links:
[1] http://www.vnunet.com/computing/analysis/2187513/motivational-tactics
[2] http://www.fiercecio.com/story/why-it-staff-hate-their-bosses/2007-04-10