Making a successful transition to an IP telephony infrastructure can mean great gains for your company, but it's often a difficult path. Verizon Business offers many best practices around about the transition, which center on hiring a managed services provider (MSP) to oversee the transition of the network to IP telephony. The company also offers advice including criteria for choosing the right MSP. Top suggestions include checking vendors out thoroughly, determining their reach, researching repair times and the types of service level agreements (SLA) available, and investigating whether the switch will necessitate new hardware and software purchases.
Read more about switching to IP telephony:
- Read this press release [2] at Yahoo News
Links:
[1] http://searchcio.techtarget.com/originalContent/0,289142,sid19_gci1240412,00.html?track=sy183
[2] http://biz.yahoo.com/prnews/070124/nyw105.html?.v=84