Imagine tossing paper-based processes away and saving 125 hours a week in labor, while also boosting revenue due to greater efficiency and better customer service. That's exactly what a fruit and vegetable wholesaler in New York has accomplished by plugging in a digital-based inventory and billing system. No more papers to sign, store and dig through while looking up customer issues or billing disputes. Now the company knows, in real time, what was ordered, delivered and the status of every customer account with a few clicks in the new system. The key to making a digital imaging system, which replaced the paper-based ticket approach, work well is tied to understanding the operation's process and procedures, according to the wholesales' financial leader.
For more on digitizing traditional business operations:
- read more [1] at InformationWeek
Links:
[1] http://www.informationweek.com/story/showArticle.jhtml;jsessionid=MQ4A4DAQLHC3IQSNDLOSKHSCJUNN2JVN?articleID=191902033