customer service related Press Releases
Virtela Named Stevie Awards Finalist for Customer Service of the Year
Honored for Continued Excellence in Enterprise Service Delivery and SupportDENVER, Feb. 8, 2012 /PRNewswire/ -- Virtela, the world's largest independent managed network, security and cloud services Read more...
Microsoft and 24/7 Inc. Join Forces to Deliver the Future of Customer Service for Large Businesses
Microsoft and 24/7 Inc. announce agreement to combine the power of "Big Data" and natural user interfaces into a new enterprise cloud platform for customer service.CAMPBELL, Calif. and REDMOND, Read more...
Salesforce.com Announces Timing of Its Fiscal Fourth Quarter and Full Year 2012 Financial Results Conference Call
Results to be released on February 23, 2012, after the market closeSAN FRANCISCO, Feb. 7, 2012 /PRNewswire/ -- Salesforce.com (NYSE: CRM), the enterprise cloud computing company, today announced that Read more...
Bristol City Council to Improve Customer Service and Save £2.7 Million Per Annum With Automated Workforce Management
New mobile IT solution to optimise repair and maintenance for 28,000 municipal propertiesLONDON, February 7, 2012 /PRNewswire/ -- Bristol City Council today announced plans to implement an automated Read more...
IBT Continues to See Increased Revenues and Steady Growth in Core Platform Customers in 2011
CEDAR PARK, Texas--(BUSINESS WIRE)-- Innovation. Imagination. Integration. IBT a leading innovator of financial service products and best of breed solutions that provide cost effective Read more...
Jacada Unveils New Product: Jacada UI for CRM
Improves the way call center agents interact with CRM systems, resulting in an improved agent experience and increased customer satisfaction ATLANTA--(BUSINESS WIRE)-- Jacada, Inc., a leading global Read more...
SpeechCycle Awarded Patent for Repeat Caller Process
New patent enhances customer experience for award-winning speech technology solution NEW YORK--(BUSINESS WIRE)-- SpeechCycle, the leading provider of customer self-service solutions for service Read more...
Donna Williams Joins Actifio as Vice President of Global Services and Support
Williams to Lead the Service and Support Organization, Upholding Actifio’s Commitment to Delivering World-Class Customer Service WALTHAM, Mass.--(BUSINESS WIRE)-- Actifio™, the Protection and Read more...
Quest® Recognized by Cisco for Excellence in Customer Satisfaction in the USA
SACRAMENTO, Calif.--(BUSINESS WIRE)-- Quest® announced today that it has achieved a Customer Satisfaction Excellence Gold Star from Cisco. This designation recognizes Quest for delivering outstanding Read more...
CentraComm Awarded Central Region Partner of the Year at Juniper Networks' First Annual Global Partner Conference
Annual Awards Recognize Top Channel Partners in Sales, Customer Service Excellence, Technology Expertise and Service SpecializationFINDLAY, Ohio, Feb. 2, 2012 /PRNewswire/ -- CentraComm, a leading IT Read more...
