DUBLIN--(BUSINESS WIRE)-- Research and Markets (http://www.researchandmarkets.com/research/75d446/save_50_on_enterp) has announced the addition of Info-Tech Research Group's new report "Save 50% on Enterprise App Support with Third-Party Providers" to their offering.

IT managers are increasingly frustrated with the large amounts of money they are paying to apps vendors for Maintenance and Support (M&S). While M&S fees go up, service usage often goes down, and upgrades don't add significant business value. In response to these challenges, an industry of third-party M&S providers has emerged. This research note discusses the third-party M&S model. Specific coverage includes:

• An analysis of the importance of M&S revenue in the enterprise apps industry.
• A list of the main vendors in the third-party M&S industry and an analysis of the limitations of the M&S model.
• The benefits that companies can achieve by using a third-party M&S vendor.
• The risks of using a third-party M&S vendor, and relevant risk mitigation strategies.
• Recommendations on when to upgrade and when to use a third-party M&S provider.

IT managers that are unhappy with the often excessive money they are paying for software M&S must consider replacing the apps vendor with a third-party provider. When third-party M&S is the right fit for the enterprise, it can lead to savings of 50% or more.

For more information visit http://www.researchandmarkets.com/research/75d446/save_50_on_enterp

CONTACT:

Research and Markets
Laura Wood, Senior Manager,
press@researchandmarkets.com
U.S. Fax: 646-607-1907
Fax (outside U.S.): +353-1-481-1716

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INDUSTRY KEYWORDS:   Technology  Software  Other Technology

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