DoD’s All Partners Access Network Launched Fast Response to Haiti Earthquake; Selected for Prestigious Social Media Award for Employee Social Application Initiative

DALLAS--(BUSINESS WIRE)-- Telligent:

The News

• Telligent, a leader in enterprise social networking software, is excited to announce that APAN (All Partners Access Network) is a 2010 Forrester Groundswell Award winner for Employee Social Application in the Management category.
• The US Department of Defense's APAN leverages Telligent's social community software to enhance defense interaction, relief efforts, security cooperation and confidence building. APAN was identified as the primary collaboration hub during relief efforts following the January 2010 earthquake in Haiti. Within 24 hours, APAN launched an online community connecting hundreds of organizations and began leveraging unstructured data, effectively changing how emergency response personnel share information. This successful implementation led to a fast response, better allocation of resources and lives saved.
• APAN is a collaborative, unstructured community of web portals including forums, wikis, and a mobile mail gateway to make the system accessible through mobile email and SMS, essential in emergency conditions. Success stories include getting a donated brain scan machine delivered, getting available rations to nearby starving people, and directing 250 injured survivors to a fully staffed hospital.
• The 2010 Forrester Groundswell Awards saw nearly 130 entries this year. Representing truly outstanding social technology applications, The Forrester Groundswell Awards support and recognize the principles outlined in the Forrester books Groundswell: Winning In A World Transformed By Social Technologies (Harvard Business Press, May 2008) and Empowered: Unleash Your Employees, Energize Your Customers, Transform Your Business (Harvard Business Press, September 2010).
• The fourth annual Forrester Groundswell Awards were announced at Forrester’s Consumer Forum 2010 in Chicago and for the first time included winners in a Management division.
• Telligent’s social community applications allow organizations to launch a fast response to a crisis. Whether you are a government organization or an insurance company, Telligent can help you quickly and effectively manage your emergency response.

The Viewpoints

• “Congratulations to APAN on this well deserved award,” said Telligent CMO Wendy Gibson. “We are extremely proud to call APAN a Telligent customer. They epitomize how social communities facilitate fast response for emergency management. Our technology provides organizations with the ability to respond immediately to any given crisis.”
• “We are honored to receive recognition for our efforts,” said Jerry Giles, Chief of Information Services Management (ISM), USPACOM, APAN Branch. “APAN’s partnership with Telligent has created many opportunities for our organization, enabling us to hit the ground running and make an immediate global impact on how information is shared and accessed during humanitarian assistance and disaster response support operations.”
• “This year, we were happy to see such great entries for our expanded Management category, featuring the best collaboration, social, and innovation programs around the world,” said Ted Schadler, vice president and principal analyst at Forrester and co-author of Empowered. “The entries reflected the deep commitments that companies and governments are making in programs that empower employees to solve customer and business problems.”

Additional Resources

All Partners Access Network

APAN Case Study

APAN Video

The 2010 Forrester Groundswell Awards

Empowered

Business Wire Release

Telligent Website

Telligent Official Blog

Telligent Newsroom

Telligent on Twitter

Telligent on Facebook

About Telligent

Telligent powers social communities for more than 3,000 companies worldwide. World-class brands, including Dell, Microsoft, Electronic Arts and Reader’s Digest, trust Telligent's enterprise-grade social community suite to connect and engage with customers, prospects, partners and employees. For more information, visit telligent.com.

CONTACT:

Telligent
Valerie Carstens, 1-972-816-0672
vcarstens@telligent.com

KEYWORDS:   United States  North America  Caribbean  Haiti  Texas

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