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FierceCIO covers topics and pressing issues facing IT executives. Find news on IT strategy, IT best practices, business intelligence, and more. For more information and analysis on these topics, please view our tech reports.

Hacker posts Symantec's pcAnywhere code

A hacker posted the source code for Symantec's pcAnywhere product Tuesday, following a failed attempt to extort $50,000 from the security company, Reuters reported. The previous day, Symantec Read more...

Multiple monitors makes some multitasking faster, easier

If employees in your organization are spending a lot of time toggling back and forth among documents, email, instant messages, calendars and websites, they may need more than one monitor. Adding a Read more...

FBI insists cloud providers meet strict security requirements

Large enterprises continue to have reservations about the security of cloud computing, and apparently the FBI does too. The agency made it clear this week that any cloud providers who want to do Read more...

3 ways for CIOs to become business leaders

It's one thing to say that CIOs need to serve as business leaders in today's global enterprise, and it's another thing to offer concrete suggestions on how to do it. Ben Kerschberg, founder of BK Read more...

10 tips to keep Anonymous away

Distributed denial-of-service attacks seem to have become a dime a dozen, thanks in large part to Anonymous, which last year released simple DDoS tools, including Low Orbit Ion Cannon. Businesses Read more...

What happens when the CIO is also the CFO

The chief of the finance department and the chief of the IT department have probably always enjoyed a healthy tension, as the dueling goals of cost-management and innovation vie for dominance. In Read more...

Northeastern Illinois University's consolidation journey

Northeastern Illinois University had no permanent IT chief for many years before Kim Tracy took the position of executive director of University Technology Services about 6 years ago. As a result, he Read more...

Credit Suisse traders who bypassed controls plead guilty

If your instinct tells you that your organization needs to tighten IT controls rather than cave to demands for greater user autonomy, here's a story for you: Two employees at Credit Suisse who were Read more...

What lies ahead for CRM in 2012

We've heard a lot about mobile CRM and social CRM over the past year, but 2012 is widely expected to witness greater integration of the stalwart enterprise software system into more aspects of the Read more...

VeriSign breach disclosure stirs both outrage and appreciation

VeriSign was hacked several times in 2010 and undisclosed data was stolen off its network, Reuters reported Thursday. After the news broke, VeriSign said that it did not believe the attacks breached Read more...

Best city for data centers is Sioux Falls, S.D.

Financial services companies looking to build a data center might want to consider Sioux Falls, S.D., reports Beth Bacheldor at ITworld. The mid-sized city is cold in the winter, relatively Read more...

Help desks get help at Peugeot, De Beers and University of Georgia

The help desk generally has not been a hotbed of innovation and efficiency in the enterprise. It isn't uncommon for large businesses to hold on to outdated, complicated ticket-tracking systems that Read more...

CFO has a role to play in ERP rollouts

When an ERP implementation goes south, the good news is that the CIO shouldn't have to handle it alone--the chief finance officer has a role to play as well. If the CFO plays an active role earlier Read more...

Not asking risky questions is risky business

Asking risky questions can lead to discomfort or even embarrassment, and the business culture has conditioned people to avoid those outcomes. However, by sidestepping such questions, risk is Read more...

Enterprise architecture at Chubb Insurance

Chubb Insurance has spent about 10 years moving toward a comprehensive enterprise architecture, which allows it to address rapidly changing dynamics in markets and technologies. While the process is Read more...