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The cloud and BYOD bring greater efficiency and satisfaction to the industry's workforce. However, these trends also challenge IT departments that struggle to maintain control and security within their companies. FierceEnterpriseCommunications looks at how IAM can help turn these challenges into opportunities. Download now.
One-third of 300 enterprises surveyed by Webtorials have deployed SIP trunking, with an average cost savings of 33 percent. Fred Donovan, editor of FierceEntepriseCommunications explores the developments that have fueled this migration to SIP trunking services and more in this eBook. Download for free today.
This eBook sets out 5 simple steps for optimizing customer service and support with an effective, best-practice-led knowledge management initiative. Download today!
IT compliance is mandatory for your business – but it doesn’t have to be difficult, and when properly controlled is a boon for your company. In this four-part eBook, see how the many parts of IT compliance can be effectively managed throughout the business. Get it today.
This eBook offers a detailed look at some of the most pressing questions and considerations that stand before government IT managers today. Click here to download.
This FierceContentManagement eBook looks at the relationship between BPM and ECM, what happens when you bring the two together, and how getting information into repositories and business processes at the earliest stage adds power to effect maximum results. Download now.
This eBook discusses the difficulty for IT to control what users do with their smartphone and tablet devices, how to prevent exposing business data to security threats, and how the enterprise can continue to give employees the freedom to use their own devices while maintaining IT security. Download now.
This eBook from FierceContentManagement explores how WCM has evolved and the impact it will have on Customer Experience Management (CEM) moving forward. While content still matters, context is becoming more important. This eBook will help you to formulate your CEM strategy. Download now!