Interview with Dan Cass, CTO, San Francisco's 1st Financial Bank

Traditional outsourcing options are in flux these days, with some American companies opting to bring work back in-house or turn it over to various types of domestic in-sourcers. 1^st Financial Bank, a San Francisco-based bank that focuses on the college student credit card market, chose another outsourcing destination: China. 

Since 2002, 1FB has worked with Bleum, an American-owned and operated IT services provider with world headquarters in Shanghai. In an interview with FierceCIO, 1FB's CTO Dan Cass discusses the advantages he sees in working with a development shop in China, and the measures he considers essential to successfully managing this kind of outsourcing contract.

FierceCIO: Why did you decide to outsource some of your software development?

Dan Cass: We were looking to see if we could expand our delivery capacity to develop more software for the business. When we went out and bought a package, we didn't want to spend 90 percent of our money on tools we didn't use. Read more...